cant unlock the bootloader

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: V16.0615.1905.102
Frequency of Occurrence: > 10
Rooted: No
APP Name: Unlock Device App: Unlock boot loader
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201906/29/144633bpgilg7imi7gtfm5.jpg

i can't seem to unlock bootloader using the official unlock device app.
Heres what I've tried :
- using unlock device (v9.1.0.7_180912) on latest ww firmware (v16.0615.1905.102).
- using unlock device (v9.1.0.1.180130) on latest ww firmware (v16.0615.1905.102).
i even downgraded my Zenfone 5 to Oreo (Version V15.0615.1803.60) and tried both app version, but the app still can't unlock the bootloader.


It says i have network connection issue while i have a perfectly fine connection.
Why does it seem like ASUS is completely blocked their phone from being rooted/modified?

Comments

  • ya me also. i think Asus dont want us unlock this smartphone even OEM their hide that option.
  • Me too. I couldn't unlock my phone's bootloader since yesterday til now.
  • Me too. I couldn't unlock my phone's bootloader since yesterday til now.
  • i reviewed many old forums/threads related to unlocking ze620kl bootloader, and it seems like they have no trouble using the app. That's why i thought i should've downgrade to Oreo, but when im in Oreo the error still occur.
    I only bought this phone last week. Maybe they blocked new IMEI phones from unlocking?
  • hope asus solve this problem fast.
This discussion has been closed.