Update for ZenFone 4 Pro ZS551KL SE, bug fix.

VonarianVonarian Level 1
edited September 2020 in ZenFone 4 Series
ZF Model: ZS551KL
RAM: 6G
Firmware/APP Version: Android 8.0 ZenUI 4.0
Frequency of Occurrence: 1
Rooted: No
APP Name:

Hello.
After buying the ZenFone 4 Pro for $255, updates are disappointing me.
Latest update for WW rom is for 18/04 and, you know, its a lot of time no update.
No security patch, the UI has lots of bugs, the notification bar has bugs and ... :(
Staying with Android 8.0 in 2019 for a SD835 phone is really bad!
Pls let me know about the updates.
Thanks.

Comments

  • This kind of treatment for a top of line device tells a lot about the company...
  • sejogue posted on 2019/7/2 06:01
    This kind of treatment for a top of line device tells a lot about the company...

    The phone is absolutely amazing. I have ZenFone 2 Laser, ZenFone 4 Max and ZenFone 4 Selfie Pro as well, They are really satisfying.
    But i expect more than this for a flagship -_-
  • @Asus, there should be an Android Pie update for this flagship phone ASAP.
  • Last edited by Jei_ASUS on 2019/7/5 09:52

    Hi Vonarian,

    Thank you for supporting ASUS products.
    We are sorry to hear that you are having this unpleasant experience.
    Our latest information is there will still be firmware updates for ZS551KL.

    the UI has lots of bugs, the notification bar has bugs
    --> Could you let us know more about the UI and notification bugs?
    Please kindly provide screenshots or a short video. This could help us greatly.
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.
    Please also kindly confirm your firmware version for us. (Settings > System > About Phone > Software information)

    Thanks for your help :)
  • mpaviolo posted on 2019/7/5 03:52
    @Asus, there should be an Android Pie update for this flagship phone ASAP.

    Hi mpaviolo,

    Thank you for sharing your thoughts on this.
    Sorry, we're afraid the Android 9.0 (Pie) update plan is still under evaluation.
    At this moment we are unable to confirm if or when the ZS551KL will receive the upgrade to Android 9.0 (Pie).
    Sorry for the inconvenience this may cause.
  • Jei_ASUS posted on 2019/7/5 04:50
    Hi Vonarian,

    Thank you for supporting ASUS products.

    Ok i will record at the first time .
  • Last edited by Vonarian on 2019/7/9 13:11
    Jei_ASUS posted on 2019/7/5 04:53
    Hi mpaviolo,

    Thank you for sharing your thoughts on this.

    Here you are:
    https://www.asuswebstorage.com/navigate/s/778D7CA86C9B4EC68B6A53C04D933755Y
    This is one of that bugs!
  • Jei_ASUS posted on 2019/7/5 04:50
    Hi Vonarian,

    Thank you for supporting ASUS products.

    Here's another one :
    https://www.asuswebstorage.com/navigate/s/7E391AE6ABD245CF817D67109536F27EY
    everything blurred.
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