Firmware Android Pie WW-16.0200.1903.25

edited September 2020 in ZenFone Max Series
ZF Model: ZC554KL
Firmware/APP Version: WW-15.2016.1905.514
Frequency of Occurrence: Every
Rooted: No
APP Name:

I try to update to new firmware but stuck's on 24% and reboot, have a way to update?


  • Hi leonardoblassl,

    We would suggest you check:
    During the update process, please charge your phone with the AC adaptor or make sure the phone has at least 15% battery life available.

    Is there any error message?
    Could you show us a screenshot or short video of the problem?
    To share videos, please upload it to ASUS WebStorage ( and share the link with us.
    Kindly tell us how you installed step by step, and in which step the error occurred.

    Thank you :)
This discussion has been closed.