Screen Rotation

walls1979walls1979 Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: Android 9
Frequency of Occurrence: Random
Rooted: No
APP Name:

With screen Rotation activated, in the initial screen the apps icon's doesn't respond when touched.
When it happens, the only way to solve the bug is to restart the phone...

Please check.
Kind regards


  • Hello walls1979,

    Good day,
    I would suggest you can update the firmware to the latest WW-16.0615.1905.102 for a check.
    (settings> system >system update )

    If this problem still appears, please restore the ZenUI Launcher to the default settings for a check.
    (settings> apps & notifications> see all apps > ZenUI Launcher > storage & memory >clear storage & cache)

    Also, please check this matter under safe mode.
    In safe mode, only the factory pre-installed applications will be loaded.
    For instructions, please refer to the link below:

    Thank you.
This discussion has been closed.