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Bluetooth keeps failing with many cars

jan_zilka
Star I

‎06-20-2019 05:16 AM

Model: ZA550KL
RAM: 2G
Firmware/App Version: 15.01.1905-123_20190522
Location: cze
Frequency of Occurrence: permanent
Rooted:
App Name: bluetooth

So you know about the bluetooth problem since 2017. It is 2019, June, and it is not fixed. Would you recommend Samsung or IPhone to buy?
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1 REPLY 1

Y_ASUS
Zen Master I

‎06-20-2019 11:20 PM

Hi jan.zilka, We did not receive further information from your previous thread: https://www.asus.com/zentalk/thread-262597-1-1.html Could you try clearing previous connection and connect again? Is it able to connect to other Bluetooth devices or cars? Is the problem Bluetooth cannot be connected at all? Or disconnects? After how long does it disconnect? Is there any error message? Please show me a short video of the error on your phone/car. This could help us understand the problem greatly. To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Thank you for your help 🙂
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