ASUS ZenFone 5lite

MaigeruMaigeru Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: NGI77B.WW_Phone-14.0400.1905.067-20190505
Frequency of Occurrence: Every time
Rooted: No
APP Name: YouTube facebook and mobile legends



Having issues with the screen adjusting whenever I scroll facebook, YouTube
And play games

Such as mobile legends


Its adapting brightness on its own

Comments

  • Hi maigeruelgumi,

    Good day.
    Have you rooted your device?
    Have you covered the proximity sensor accidentally when you encounter this problem?
    Could you help me to turn off the adaptive brightness for a check?
    Please also check this matter under safe mode. In safe mode, only the factory pre-installed applications will be loaded.
    For instructions, please refer to the link below:
    http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=3105&highlight=safe+mode

    Thank you.
  • MaigeruMaigeru Level 1
    Never rooted the phone


    I already update the system 
    Its the latest up to date 
    But still having issue 






    How to turn off  adaptive brightness On zen phone 5q
  • MaigeruMaigeru Level 1
    It automatically adjust whenever there's a white color on my screen 




    Then it dims whenever I scroll down


    I've seen post with people having this issue with 5q as well 


    Specially mobile legends and pubg 
  • MaigeruMaigeru Level 1
    I also tried game genie and it doesn't give me an option to Lock Screen brightness 










    This is a serious issue it causes headaches 
  • MaigeruMaigeru Level 1
    I tried safe mode 




    Its the same thing be I newly got this phone 
  • Last edited by Emilee_ASUS on 2019/6/20 10:13

    Hi maigeruelgumi

    Thanks for your kindly reply.
    Could you tell me does this appears when you turn on auto brightness or turn it off in the quick settings?
    (Please kindly refer below screenshot.)

    Could you please show me a short video of this matter? Please upload your video to a cloud and paste us your link. (e.g. Google drive or Asus webstorage)

    In which scenario do you encounter this problem? (e.g. darkness environment)

    Thank you.
  • MaigeruMaigeru Level 1
    I just to lock My screen brightness!






    ,it keeps on adjusting !!
  • Last edited by Emilee_ASUS on 2019/6/21 11:19

    Hi maigeruelgumi,

    Good day.
    I've checked your video and don't find the backlight automatically change itself.
    And I've also tested this matter still can not duplicate this matter if I disable the auto-brightness.
    Could you kindly help us to perform logtool on your phone and provide us more detailed information about this issue?

    Thank you.
This discussion has been closed.