Bluetooth crash

edited September 2020 in ZenFone 4 Series
ZF Model: ZC554KL
RAM: 2G
Firmware/APP Version: 8.1.0
Frequency of Occurrence: Always
Rooted: No
APP Name: Bluetooth
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201906/15/151346ygqenuqjkvfggktf.jpg

Bluetooth crashes everytime I attempt to rename my device.

I already cleared the data and cache but it did not solve the issue.

I hope you can help me with this issue.

Comments

  • Hi delma.caisa,

    Could you help us confirm whether your model is ZE554KL or ZC554KL?
    Please also provide us with your firmware version. Settings > System > About Phone > Software information

    We would suggest you try clearing cache, data of Settings.
    (Settings > Apps & notifications > App info > Settings > Storage & memory > Clear cache, data.)

    Thank you :)
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