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Battery

JunJun Level 1
edited September 2020 in ZenFone Max Pro Series
ZF Model: ZE554KL
RAM: 1G
Firmware/APP Version: Android 9
Frequency of Occurrence: Always
Rooted: No
APP Name:

Please fix the battery optimization ... This gigantic 5000mah battery has been outlasted by others 3000 mah battery.... This is frustrating...

Comments

  • Y_ASUSY_ASUS mod
    Hi ftabuac,

    Could you tell us how the battery performance problem appears?
    Does the battery drain quickly? If yes, during use or in sleep mode?

    Thank you :)
  • JunJun Level 1
    Before the pie update... My 100% fully charged battery max pro m1 would last me a whole day of use. This include ocaasional gaming, heavy internet use and music, now after pie update the battery would only last half day, same routine, but the biggest drop is while on game.
  • JunJun Level 1
    Before the pie update... My 100% fully charged battery max pro m1 would last me a whole day of use. This include ocaasional gaming, heavy internet use and music, now after pie update the battery would only last half day, same routine, but the biggest drop is while on game.
  • JunJun Level 1
    Before the pie update... My 100% fully charged battery max pro m1 would last me a whole day of use. This include ocaasional gaming, heavy internet use and music, now after pie update the battery would only last half day, same routine, but the biggest drop is while on game.
  • JunJun Level 1
    Before the pie update... My 100% fully charged battery max pro m1 would last me a whole day of use. This include ocaasional gaming, heavy internet use and music, now after pie update the battery would only last half day, same routine, but the biggest drop is while on game.
  • Y_ASUSY_ASUS mod
    ftabuac posted on 2019/6/14 13:08
    Before the pie update... My 100% fully charged battery max pro m1 would last me a whole day of use. ...
    Hi ftabuac,

    If you feel like the battery drains during using specific apps, we would suggest you test how much the app drains after using it for a certain time.
    We would suggest you clear the background apps, and check how much battery is consumed from 100% after using the app for a certain time (e.g. 30 mins or 1 hour.)
    Please show me a screenshot of the battery usage after testing.
    Settings > Battery > Three dots on top right > Battery usage.

    Thanks for your help :)
  • vinodnarwal2008vinodnarwal2008
    @Jei_ASUS, would like to inform you that since pie upgrade, the mobile phone battery is getting drain out even without usage. I have stopped all apps, background data usage and notifications. Despite no background services mobile is using more battery in standby.
    I visited the service centre to format mobile but they downgraded it to android 8 . Later mobile was having automtic update enabled which cause it to upgrade pie.
    I request you to kindly escalate this issue and create a patch.
This discussion has been closed.