Ghost Touch on Latest Update (ZC554KL)
ZF Model: ZC554KL
RAM: 3G
Firmware/APP Version: OPM1.171019.001.WW_Phone-1.20165.1905.514-0
Frequency of Occurrence: Frequently after minutes of usage
Rooted: No
APP Name:
After the Latest update of my Zenfone 4 Max.. My phone is some what automatically touching anywhere in my screen. Before the update, my phone don't have those problem. But after updating to the newest firmware. My phone sometimes, automatically touches anywhere on the screen.. I do hope, you fix the problem as soon as possoble.. Because it is so much annoying that i have to turn off or lockscreen my phone, and open again to resolve the issue.. Hoping for hasten action.. Thanks and more power to the devs..
RAM: 3G
Firmware/APP Version: OPM1.171019.001.WW_Phone-1.20165.1905.514-0
Frequency of Occurrence: Frequently after minutes of usage
Rooted: No
APP Name:
After the Latest update of my Zenfone 4 Max.. My phone is some what automatically touching anywhere in my screen. Before the update, my phone don't have those problem. But after updating to the newest firmware. My phone sometimes, automatically touches anywhere on the screen.. I do hope, you fix the problem as soon as possoble.. Because it is so much annoying that i have to turn off or lockscreen my phone, and open again to resolve the issue.. Hoping for hasten action.. Thanks and more power to the devs..
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Comments
Hi zkhye001,
Could you tell me your firmware version?
Settings > System > About Phone > Software information
Please show me a short video of the problem if possible.
You may enable "Pointer Location" in developer options to show the touch location. (Settings > System > Developer options > Pointer location)
How to enable Developer options: https://www.asus.com/support/FAQ/1009474/
To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.