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Zenfone 4 max firmware issue ghost touch and nav bar

kyleanthony24
Star II
ZF Model: ZC554KL
RAM: 3G
Firmware/APP Version: 8.1.0
Frequency of Occurrence: Often
Rooted: No
APP Name:

This occurred to me after i updated to the latest firmware, ghost touch nav bar does not work and the botton part of the screen. I temporarily have an work around for this issue i downloaded an on screen nav bar but its frustrating to use. Can you guy please resovle tisEissue its not just me. Members of the group on facebook particularly ASUS Zenfone 4 max PH has also having this kind of issue after they updated to the latest firmware. Please resolve this issue quick
9 REPLIES 9

zkhye001
Star II
Same issuse. Ghost Touch after the latest update. Hoping for hasten action on this matter. Thanks in advance. 👍👍👍

Y_ASUS
Zen Master I
Last edited by Jei_ASUS on 2019/6/13 11:22 Hi kyleanthony24 & zkhye001, Could you tell me your firmware version? Settings > System > About Phone > Software information Please show me a short video of the problem if possible. You may enable "Pointer Location" in developer options to show the touch location. (Settings > System > Developer options > Pointer location) How to enable Developer options: https://www.asus.com/support/FAQ/1009474/ To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

kyleanthony24
Star II
This is the firmware version i can use but when this bug occurs i gotta turn off the screen and turn it on again as you can see im using an on screen nav bar because of the issue on the bottons

kyleanthony24
Star II
How do i screen record though? When this occurs?