Camera app problem

ifthakher668ifthakher668 Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: Latest
Frequency of Occurrence: Always
Rooted: No
APP Name: Camera
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201906/01/194016etjsd5ize4zl5c5l.jpg

When I open camera app for record slow motion video this happen. Plz update camera app and solve this.

I request you plz improve camera app..🙏🙏🙏🙏🙏🙏

Comments

  • Hi ifthakher668,

    Good day.
    Is your camera version currently on 4.2.11.1?
    If yes. Please kindly restore the camera app to the default settings for a check.
    (settings > apps & notifications > see all apps> app info> camera > storage & memory >clear data and cache.)

    If this problem still persists, please kindly tell me where are your videos and photos save to? (e.g. internal storage or SD card)
    Thank you.
  • I have also faced the same problem with my new phone and I have tried a lot to solve the issue of searching on the Internet, but it failed to solve the error. Finally, when I visited epson printer error code 0xf3, it helped me a lot to get all kind of solutions regarding the issue.
  • Yes.. latest version of camera


    Need more improve
  • Hi ifthakher668,

    Does the camera work without crash problem after restoring to default settings?
    If this problem still appears, please kindly let me know.

    Thank you. :)
This discussion has been closed.