PUBG graphics issue

edited September 30 in ROG Phone
Model: ZS600KL
RAM: 8G
Firmware/APP Version: WW_ZS600KL_15.1630.1903.89_0
Frequency of Occurrence: all the time
Rooted: No
APP Name:

Hello sir,
I recieved my phone yesterday for some reasons i cant play pubg mobile on HDR or HD graphics even in lowest settings its lag i reinstalled pubg 3 times with clearing data and my network is totally fine because i tried pubg on my iphone x which is working fine on same network plz fix this because i bought this only for pubg and i also tried asphalt 9 which is working great.

Comments

  • My cooling fan was connected while firmware update is that thing happened because of that?anyone?please help!
  • jd.oconjd.ocon Level 1
    azizthaheem27 posted on 2019/6/1 15:02
    My cooling fan was connected while firmware update is that thing happened because of that?anyone?ple ...

    it's okay when you update the phone firmware and if you plug the Rog Phone accessories it will automatically update the accessories of the firmware.

    to fix this problem try to factory reset your phone. i have also ROG Phone and i'm using it daily and i did not encounter this PUBG game lag.
  • I did factory reset didnt worked for me do you have same model and same firmware?
  • azizthaheem27 posted on 2019/6/2 15:53
    I did factory reset didnt worked for me do you have same model and same firmware?

    Yes we are the same model and firmware and mine is also rooted no problem here.
    I think there is a problem in your ROG Phone bt i don't know what cause you to lag.
  • Hi azizthaheem27,

    Thank you for reaching out.
    Please tell me your PUBG app version. (Tap and hold PUBG app > app info > version.)
    Does the lag issue appear during any specific moves or actions in the game? How long after starting the game does it appear?
    Are you connected to WiFi or 4G?
    If the problem still appears, please show us a short video of the problem if possible.
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you :)
  • Thank you for reply sir I will send video
  • Hello sir
    I uploaded video you can check thanks
    And my pubg version 12.5
  • Sorry my pubg version is 0.12.0
  • Thank you for bringing this up. I had the same problem. I have even get the game was better on one plus 6t. Game lags a lot even in the lowest settings as possible. Those who say they don't have issues, they haven't played the game on a different phone or they do not know what the game is about. iPhone 8 plus has better fps than this phone. I wish we had never bought this phone. You will have to live with it now. Switch to one plus 7 pro like I did. 
  • Can you guys plz tell me whom I contact now?
  • I think they did something wrong with this new firmware because I saw many many YouTube videos before buying this phone they are playing on hdr with no lag but I realised it now that those all videos are old.
  • rakshith.2302 posted on 2019/6/4 13:02
    Thank you for bringing this up. I had the same problem. I have even get the game was better on one p ...

    Which firmware was when you start playing this game on this phone?
  • azizthaheem27 posted on 2019/6/4 20:37
    Which firmware was when you start playing this game on this phone?

    Hi azizthaheem27 ,

    Thanks for your video and feedback.
    Could you tell us is there a specific time in the video you feel it lags? Or do you feel like it lags the whole time?
    Please check your refresh rate setting, and check if switching to other refresh rate settings improves the problem.
    (Game Center > Game Genie > Game Profiles > PUBG MOBILE Profile > Refresh rate.)

    If the problem is still appearing, please tell me the following information at the same time when the problem appears.
    1) Screenshot of your PUBG Graphics setting (PUBG > Settings > Graphics)
    2) Refresh rate (Game Center > Game Genie > Game Profiles > PUBG MOBILE Profile > Refresh rate.)
    3) Signal strength (Settings > System > About phone > Status > SIM status)
    4) System temperature (Game Center)
    5) Whether X mode is on
    6) Battery level

    Thank you :)
  • I myself have uploaded a video on YouTube CyberPunk2302 is my channel. You can see that the game was kinda okay initially there were still lags. But it's worst now. I do not remember what firmware version it was. I feel like I've wasted money on this phone. Although there game itself has problems that doesn't rule out the problem with phone being worst than other phones with SD845.
  • Also, reducing the refresh rate to 60 hz kinda helped initially. But what's the use of buying a phone with 90hz then?
  • I bought the rog phone 2 a few months back. And i really regret my decision. I should have gone for one plus 7t. The frame drops are tremendous. The game sticks sometimes. Frame drops can be as low as 22 fps which is absolutely ridiculous, you cant even move. Being a hardcore gamer i bought this phone and now regretting every bit of it. What the fuck is the point of having 120 htz display when you cant run a 60 fps game. I feel like throwing 38k away. Asus is doing a very horific job in here. I should have gone for the one plus man.

  • n3bun3bu Level 1

    The only problem it's the FPS my friend , you run onn 30 FPS on HD , that's why I recommend you PUBG Gfx tool to solve this problem , or search on YouTube how to unlock 90 FPS with hex editor .

This discussion has been closed.