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zenfone 5z ZS620KL au volte

think_twice_831
Star I

‎05-29-2019 08:56 AM

Last edited by think.twice.831 on 2019/5/30 00:59 au volte（JAPAN） can not be used. So I can not make a call. Model :ZS620KL TW version.
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ServiceE_Asus
Star I

‎05-30-2019 01:46 AM

Last edited by Emilee_ASUS on 2019/5/30 17:12 Hi think.twice.831 Good day. Is your firmware currently on the latest WW-90.11.162.58? Do you mean you cannot make a call when using the sim card of the operator "au volte" in Japan? Could you tell me where do you purchase this phone? Could you also show me the error screenshot when you encounter this problem? Thank you.
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