Novatek touch sometines has ghost touches

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB602KL
RAM: 3G
Firmware/APP Version: ALL Roms
Frequency of Occurrence: sometimes
Rooted: No
APP Name:

Sometimes I have ghost touches in navbar area (bottom of the screen). Most often this bug appears when i press the back button.
Likely this is due to the high sensitivity of the screen (Glove Mode?)
I see this problem when there are too many fingerprints on the screen.

Comments

  • Hi anomalchik,

    Could you help us confirm whether this is a third party app, or only the navigation bar you are talking about?
    If yes, kindly provide us the Google play store link of this app, and tell us your app version.

    Please provide us a short video of the problem if possible.
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Thank you :)
  • Hello. I will make a video in two days. 
  • Jei_ASUS posted on 2019/5/29 11:11
    Hi anomalchik,

    Could you help us confirm whether this is a third party app, or only the navigation ...

    https://www.asuswebstorage.com/navigate/a/#/s/57C37378FFA140C1BE8DDD716436EE524
  • Jei_ASUS posted on 2019/5/29 11:11
    Hi anomalchik,

    Could you help us confirm whether this is a third party app, or only the navigation ...

    Any news? I have the impression that this is due to the high sensitivity of the touch panel.
    This problem occurs when traces of salt from the sweat remain on the screen.
    at temperatures above 20 degrees Celsius, you have to clear the screen every 2 minutes. is a mockery.
This discussion has been closed.