Unablt to Make Native Video call in my ZenPhone Max Pro M2

bipinultimatebipinultimate Level 1
edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB630KL
Firmware/APP Version: 16.2017.1905.065-20190507
Frequency of Occurrence: Every time
Rooted: No
APP Name: Native Video Call


I have recently bought my new ZenPhone Max Pro M2.
When I tried video calling from my phone, it is giving message "This Operator does not support Video calls". However my both SIM network provider viz. Jio and Airtel supports video calling.

It means company has disbaled it. Enable this service as this is the basic right of customer to be able to make video call from its network as network provider is already providing this facility.

Tell the way to enable it.
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