Music syncing problem from sd card

MuttakinMuttakin Level 1
edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB630KL
Firmware/APP Version: 16.2017.1905.065
Frequency of Occurrence: See for yourself
Rooted: No
APP Name: Google play music

This issues hasn't fixed. I have said before the may update about this problem.
Whatever the mp3 song i take from pc to my phone it isn't showing in Google play music. This problem occurred after pie update.
I also created music folder audio folder but that doesn't work. Please fix this or give a temporary solution if available.


  • Hi muttakinbiswas

    Good day
    Please kindly provide Google play music 's version.
    Did the mp3 song show in files ? Can you play the music in files ?
    Please help to confirm, thank you:)
  • MuttakinMuttakin Level 1
    1. Version- 8.20.8059-1.N
    2. Yes mp3 songs shows in files.
    3. Yes i can play from files. 
This discussion has been closed.