Speaker doesn't work

edited September 2020 in ZenFone 5 Series
Hi, my Zenfone 5z is not working with speaker. Do you know if it's a software problem? Do you happen that?

Comments

  • Facing same issue 
    Getting very less sound out of the maine speaker 
  • The main started like that, then the sound disappeared at all
  • Last edited by Emilee_ASUS on 2019/5/24 14:18

    Hi All,

    Good day.
    Is your firmware currently on the WW-90.11.162.58?
    (settings> system > about phone> software information > build number)
    How's the phone speaker not work? Is there no sound on the speaker?


    Please kindly check this matter under safe mode.
    In safe mode, only the factory pre-installed applications will be loaded.
    For instructions, please refer to the link below:
    http://www.asus.com/zentalk/foru ... ghlight=safe%2Bmode

    Thank you. :)
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