Can you solve this error?

TheseMoodTheseMood Level 2
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: 16
Frequency of Occurrence: 9
Rooted: No
APP Name:

Can you solve this error? It's been going on for 2 months. I always have to restart the phone. It's uncomfortable to stop at the notifications.

Asus Launcher = Asus Başlatıcı

Application Lock = Uygulama Kilidi

Use Fingerprint = Parmak İzi Kullan


  • Hello yusufofficiall01,

    Good day.
    Have you used any security setup? If yes. Does this problem appear if you remove the security setup?
    Please also kindly help me restore the Asus Launcher and update to the latest version via the Google Play Store.
    (settings > apps & notifications > see all apps > Asus Launcher > storage & memory >clear storage & cache)

    If this problem still appears, Could you tell me details about your security setup? or AppLock? Is there any specific way to trigger this problem to occur?

    Thank you. :)
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