Asus Zenfone 4 max bad sound recorder on videos

edited September 2020 in ZenFone Max Series
When I record a video with in a concert or a party the video has a cracking sound always. I update to 1903 firmware and the problem persist. What should I do?


  • Hi alexacaro14,

    Good day.
    Is your firmware currently on WW-15.2016.1903.511?
    If yes. Could you please show me your video for our reference?
    Please also tell us your camera app version.

    Thank you.
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