bug in the game or the cellphone??

ZF Model: ZB570TL
RAM: 4G
Firmware/APP Version: 2.99
Frequency of Occurrence: 2-4 a day
Rooted: No
APP Name: Growtopia
I tried as u told to the a man the have a same problem to me but i still keep freezing te screen cant show a record because i have just one cellphone and i cant send a video beacuse the game freezes randomly pls help i tried clearing the cache and the data it works just for 1 day in the next day it will freeze again pls help
RAM: 4G
Firmware/APP Version: 2.99
Frequency of Occurrence: 2-4 a day
Rooted: No
APP Name: Growtopia
I tried as u told to the a man the have a same problem to me but i still keep freezing te screen cant show a record because i have just one cellphone and i cant send a video beacuse the game freezes randomly pls help i tried clearing the cache and the data it works just for 1 day in the next day it will freeze again pls help

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Comments
Good day
What's your phone’s firmware version (Settings > About > Software information > Build number)
and the version of Growtopia .
Does this problem appear when you use other app?
Please help to confirm, thank you:)
App version:2.99
no its not the problem only appear in growtopia
firmware:ww_15.02.1810.380
App version:2.99
no its not the problem only appear in growtopia