Really disapointed with with Android Pie Rollout..

edited September 30 in ROG Phone
Model: ZS600KL
RAM: 8G
Firmware/APP Version: WW_ZS600KL_15.1630.1902.80_0
Frequency of Occurrence: 100%
Rooted: No
APP Name: Android

I had such high ambitions for this phone, and I'm just extremely disapointed with the firmware rollout for Android Pie. Samsung had a bad name for taking forever to release their latest updates to a major android update and they usually get it around 6 to 8 months, you.. Asus.. I can't even understand what is going on behind those doors or the monkeys you've hired as staff.. Android 9 came out March 7th 2018.. You've have OVER an entire year to roll this out and still, nothing.

The phone was cool, I loved the design and high refreshrate display, but I am never, buying, or even accepting antoher Asus product again. If someone tries to give me one for free, I'll throw it out because I know that basically brand new out of the box, it's already outdated, and by the time it actually gets an update, that update is already outdated.

Honestly at this point, just give up on the Android 9 update and start working on the Android 10 Beta that's already released, maybe you'll actually have a chance at getting a timely roll out.

Or, maybe join the Android One programme so users can decide if they want the stock outdated firmware from you, or actually get a proper update when it's released from Google.

Sorry Asus, but I'm never buying another product again, this was by far the worst experience I've ever had with Android software, and the only one to blame is you.

Comments

  • Last edited by bAN0NYM0US on 2019/5/3 18:25

    ..and don't even get me started on the lack of VoLTE.. Pretty well all of Canada has RCS chat, and this phone isn't compatible because VoLTE is disabled.. serious? Given the time frame of this release, how much more time could have possibly needed to enable VoLTE so users can benefit from RCS Chat..

    It's almost comical how bad Asus is, absolutely zero effort into an actual good product, it's all marketing to make sales, once they have your money, they won, they don't care after that. Sad really, could have had more of mine on the ROG Phone 2 if this phone wasn't such a flop with the lack of software support. Android 9 is over a year old now.. is the ROG Phone 2 going to release with Android 8 as well? Or do you think you'll actually have 9 finally done by then. Should we wait until Android 10 is officially released before we get the Android 9 update? Judging by track record here, it would make sense that you won't release software if it's still new, so if Android 10 is publicly released, Android 9 is outdated, and I feel like that's probably when we'll finally see an update, just in time for it to be outdated as soon as it's released.
  • ZsoltZsolt Level 1
    Last edited by hzsolt87 on 2019/5/4 09:27

    And the problem is that nobody comes here and says something meaningful, We get a template response every month... I sell this phone. Black Shark 2 is out razer 3 and nubia red magic 3 Coming soon. I'll be honest Asus time has expired. I'm not planning to buy other Asus phones that's 100%. I'm very sorry for a good quality hardware... But with such software support you can't be competitive...
  • What do you want with trashy Android 9? I am highly satisfied with my Rooted Android 8 + xPosed framework and i am 101% sure that the ASUS Android 9 will be worse than my modded Android 8 by a factor of 2, AT LEAST. 
  • ZsoltZsolt Level 1
    sgt.conti posted on 2019/5/4 16:34
    What do you want with trashy Android 9? I am highly satisfied with my Rooted Android 8 + xPosed fram ...

    Don't joke please...
    Take an expensive phone to modd it?
    Man 5-8 years before I would say ok np. But nowadays it is more important for me to protect my privacy/data's. Don't be ridic your opinion is absolutely irrelevant since you are rooted.

    Have a nice day.
  • Last edited by Jei_ASUS on 2019/5/7 14:33
    bAN0NYM0US posted on 2019/5/4 10:23
    ..and don't even get me started on the lack of VoLTE.. Pretty well all of Canada has RCS chat, and t ...
    Hi bAN0NYM0US,

    About VoLTE and RCS chat, could you tell me your operator?
    Thanks for your help :)

    About Android Pie, we are sorry for the inconvenience and the long wait.
    We will make an announcement once Android Pie becomes available.
    Thank you for your patience and support for ASUS products.
  • Hi all,

    After our team's confirmation, ROG phone (ZS600KL) is expected to upgrade to Android Pie (9.0) in Q3.
    Thank you for your kind patience and understanding. :)
  • Jei_ASUS posted on 2019/5/13 11:02
    Hi all,

    After our team's confirmation, ROG phone (ZS600KL) is expected to upgrade to Android Pie (9 ...

    Asus has failed in the mobile industry, don't ever consider making another Asus phone. You guys suck at it. Stick to gaming peripherals. I have an ROG PC and Phone. Never ever will I buy another Asus product. You guys promised to launch Phone cases and never did. I even got an email confirming the date of the launch and it eat a false commitment. Network speed sucks. I wish I could get my money back. I would gladly buy a different one. YOU SUCK ASUS
This discussion has been closed.