Zenfone Lite Screen is going blank during the call serious issue

Zenfone Lite L1 Screen is going blank during the call serious issue,i updated the phone to latest version still same.Please fix this by releasing required software update for the phone.
Even i pressed power button for long\short still the screen is not getting up and unable to see what is happening in phone due to this.

Comments

  • Hi vamshi..........,

    Could you tell me your firmware version?
    * Find the firmware version in Settings > System > About phone > Build number

    Is the problem happening every time or after any specific actions on the phone?
    Are you using the preloaded calling app? What is the app version?

    Could you show me a short video of this problem?
    To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.
    Thank you for your help :)
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