SMS Sends multiple times

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZE554KL
RAM: 6G
Firmware/APP Version: Android 8.1.0
Frequency of Occurrence: Frequent
Rooted: No
APP Name: Messages (Google LLC)

Frequently, when I use my sms app, the receivers of my messages complain because they say that I send the same text message multiple times when in fact, I don't. Sometimes they receive the same text message up to 10 or more times. It is simply annoying for them. The problem is not with my telco service since I've tried to switch my phone for 2 mos. before switching to my zenfone max pro m2 again about 2 weeks ago, and the problem did not persist.

Has anyone else experienced this?
Kindly advise.
Thank you.

Comments

  • Hi elsonerce

    Good day
    What's your phone’s firmware version (Settings > About > Software information > Build number)
    Please kindly try to restore messages app and clear data .
    (settings > apps & notifications > app info> messages > storage & memory >clear data and cache.
    Thank you:)
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