Qualcomm bluetooth crash

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB631KL
Firmware/APP Version: 660_GEN_PACK 1.173484
Frequency of Occurrence: Very frqquent
Rooted: No
APP Name:

Almost every time a new Bluetooth connection is set up, the screen shows a message about Qualcomm...... app crashing. The phone goes on working. But, it frequently interferes with incoming calls, making the communication impossible.


  • Hi carlgsuarez

    Good day
    What's your phone’s firmware version (Settings > About > Software information > Build number)
    Please kindly show me the screenshot of error message when you encounter this problem?
    Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163)
    Thank you:)
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