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Qualcomm bluetooth crash

carlgsuarez
Star I
ZF Model: ZB631KL
RAM: 6G
Firmware/APP Version: 660_GEN_PACK 1.173484
Frequency of Occurrence: Very frqquent
Rooted: No
APP Name:

Almost every time a new Bluetooth connection is set up, the screen shows a message about Qualcomm...... app crashing. The phone goes on working. But, it frequently interferes with incoming calls, making the communication impossible.
1 REPLY 1

ServiceH_ASUS
Star III
Hi carlgsuarez Good day What's your phone’s firmware version (Settings > About > Software information > Build number) Please kindly show me the screenshot of error message when you encounter this problem? Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163) Thank you:)