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Zenfone MAX M2

giri0807giri0807
edited September 2020 in ZenFone Max Series
I bought this one 2 or 3 months ago. It was fine and good in general. But in the early April, right after I installed updates as suggested, it started to act up.
Asus service center helped to change a mothboard, as the guy working there said. However he said the problem lies in the touch screen.
Was fine after I had it back, but started to "control itself without my fingers" XD What should U do?

Comments

  • RAJU.MSC.MATHEMATICSRAJU.MSC.MATHEMATICS Level 5
    Boot ythe phone into safemode , recheck the problems
    boot the phone into recovery mode , wipe cache partition

    reset the settings of "settings application" only
  • Y_ASUSY_ASUS mod
    Hi giri0807,

    Do you mean the problem is still appearing after changing the motherboard?
    Could you show me a short video of the problem?
    - To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

    Is the problem the same as before RMA?
    What is your current firmware version?
    * Find the firmware version in Settings > System > About phone > Build number

    Thank you :)
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