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Low sim signal

yakupbilginmyakupbilginm
edited September 30 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: Latest version
Frequency of Occurrence: ...
Rooted: No
APP Name:

Always i getting low sim signal.
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Comments

  • ServiceE_AsusServiceE_Asus mod
    Last edited by Emilee_ASUS on 2019/4/23 16:19

    Hi yakupbilginm,

    Good day.
    Is your firmware currently on the latest WW-16.0615.1903.92?
    If yes. Does this problem appear if you in a different location?
    Could you please help me use another SIM card of different operation for a check?

    Please kindly try to follow below tips.
    (1.) Settings > dual sim card settings > please disable sim card and enable again.
    (2.) Power off your phone > re-put sim card > turn on the phone
    (3.) turn on airplane mode > for 3 seconds > then turn off it.


    Thank you.
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