Help me with my ZenFone 4 selfie

Well after i bought my phone i noticed that the power doesnt stay long here i think this could be a problem . I live in bangladesh and i bought this during a tour in singapore and the when i tried to get it checked in malayshia it said that its a home warranty like i only can show it to shops in singapore and i dont think im going there any time soon so please help me out

Comments

  • Hi fahimbhuyangb,

    Please tell us your firmware version, and what is the battery level and variation?

    Do you feel like battery drain after using the phone or in stand by without using it?

    If while using the phone, does battery drain while using any specific apps?
    Please tell me the app and the battery variation while using it for some time (e.g. 1 hr).

    If there are battery drain issues in sleep mode,
    in order for us to verify, please kindly follow the steps below and show us the screenshots.
    1) Charge the phone to 100% before going to bed > remove the charger > Clear all apps in recent app list > turn off screen > the next morning before using the phone, please screenshot the two pages:
    a) Settings > Battery
    b) Settings > Battery > ""Advanced battery usage"" (tap the battery icon to access)

    2) Tell me the battery variation: for example 23:00 (100%) > 08:00 (90%)

    3) In the meantime, were mobile network, WiFi, and Bluetooth turned on or off?

    Thank you.
  • Well Bluetooth and wifi are allways off and i only turn on data when i need to
  • FAHIM[sulfuricacid] posted on 2019/4/16 00:42
    Well Bluetooth and wifi are allways off and i only turn on data when i need to

    Hi FAHIM[sulfuricacid],

    Please help us test your overnight battery consumption, or battery consumption while using the phone.
    Please tell us the battery level variation for us to make sure.

    Thank you :)
  • Weii i dont see the option for giving  a picture and in airplane mode over six hours of screen off the cunsuption isnone but i never tried standerd yet cause phone aint runnin without data
  • FAHIM[sulfuricacid] posted on 2019/4/16 16:30
    Weii i dont see the option for giving a picture and in airplane mode over six hours of screen ...
    Hi FAHIM[sulfuricacid],

    Is the problem still appearing?
    If you have collected screenshots and you are using ZenTalk app, you may upload images by tapping on the area marked red below.
    Attachment not found.Attachment not found.

    Thank you :)
  • this update is very bad battery charger paroblam . plz update change'
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