Keyboard update problem

edited September 2020 in Others
Model: ZE550KL
Firmware/APP Version:
Frequency of Occurrence: 2
Rooted: No
APP Name: ZenUI Keyboard

I cannot update the keyboard and it shows incompatible when open in the Google play store. Kindly resolve my problem.


  • Hi neliathemudo3,

    Could you help me confirm is your phone ZE550KL(Z00LD) or ZE500KL(Z00ED)?
    Please check Settings > About > Model number.
    Please tell me your current firmware version.
    Settings > About > Software information

    Thank you :)
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