Call display text is missing from call log items

Model: ZE552KL
RAM: 2GB
Firmware/App Version: WW_15.0410.1807.75_0
Location:
Frequency of Occurrence: All times
Rooted: No
App Name: Phone App -> Call Log
Description: My phone app's call log does not show the history items' call display. It only shows numbers, and the call display is missing.
When soneone calls me, the phone shows the call display, but in the call log, the call display is missing and I only see phone number.

Hello,

A screenshot of my phone model and system is attached.

My phone app's call log does not show the history items' call display. It only shows numbers, and the call display is missing.

When soneone calls me, the phone shows the call display, but in the call log, the call display is missing and I only see phone number.

I did cleared phone app's cache and data. The problem still persists.

How can I fix the problem?

Thank you,

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