ZenFone 5z asus_Z01RD stuck in airplane mode

Model: ZS600KL
RAM: 6G
Firmware/APP Version: 8.0.0
Frequency of Occurrence: total
Rooted: No
APP Name: android

my phone is stuck in airplane mode, but doesn't show that on the top. Only indication is a hard press on power showing it is on after reboot. bluetooth is working, but no voice, data, or WiFi. I'm unable to turn radio on for mobile. I think it may be an android glitch.
problem appeared after phone shutdown to battery and recharged.
have done multiple resets and power offs, and problem persists in safe mode.

only solution online I have found is a service center manually disconnected then reconnect the antenna.

Comments

  • Hi drewkurtz_WLZ1

    Good day.
    I would suggest you update the system to the latest WW-16.0615.1903.92 for a check.
    If this problem still appears, for exclude caused by software, please kindly try to backup phone files and factory reset. Sorry for any inconvenience.
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