Can't access 100Gb of free Google drive storage
Model: ZE552KL
RAM: 3GB
Firmware/App Version: 8.0.0
Location: Canada
Frequency of Occurrence: 1
Rooted: No
App Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/
Description: This is a new phone and I never received the offer of free 100gb, I just can't see it anywhere. I checked and applied all available help from the forum, nothing works. Please help by sending a link. My husband has an identical device and he received the offer, but did not yet claim it.
Thank you,
RAM: 3GB
Firmware/App Version: 8.0.0
Location: Canada
Frequency of Occurrence: 1
Rooted: No
App Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/
Description: This is a new phone and I never received the offer of free 100gb, I just can't see it anywhere. I checked and applied all available help from the forum, nothing works. Please help by sending a link. My husband has an identical device and he received the offer, but did not yet claim it.
Thank you,
This discussion has been closed.
Comments
Before redeeming your free storage of 100 GB, please make sure:
1. Connect your device to the internet and log in your Google account.
2. Update your "Google Drive" to the latest version.
https://www.asus.com/zentalk/thread-6640-1-1.html
Is there any error message pop on when you encounter this problem? If yes, please kindly show me your screenshot.
If this problem still appears, please kindly provide me your serial number and E-mail address via PM.Thanks and have a nice day.