No notifications unless app is opened
Model: ZC600KL
RAM: 4G
Firmware/APP Version: 7.1.1
Frequency of Occurrence: Constant
Rooted: No
APP Name:
I have the Asus Zenfone 5Q and am having issues getting any type of notification.
I do not receive notifications until I open the app. Gmail messages sit in my inbox, I receive no notifications until I open Gmail. Hangouts messages, same thing. I use a third party messaging app as well called Signal, I don't get notifications when I receive messages on there either. For some reason I always get Facebook app notifications (but I don't care about those).
I've checked and double checked my notifications setting, everything is on and allowed. Yet I still receive no notifications. I've turned on the badge, red Dot on the app icon type notifications, I don't get those.
This is very frustrating, as this is a brand new phone, I would like it to let me know when I get an email, a text message, a Hangouts chat etc.
Help Asus!
RAM: 4G
Firmware/APP Version: 7.1.1
Frequency of Occurrence: Constant
Rooted: No
APP Name:
I have the Asus Zenfone 5Q and am having issues getting any type of notification.
I do not receive notifications until I open the app. Gmail messages sit in my inbox, I receive no notifications until I open Gmail. Hangouts messages, same thing. I use a third party messaging app as well called Signal, I don't get notifications when I receive messages on there either. For some reason I always get Facebook app notifications (but I don't care about those).
I've checked and double checked my notifications setting, everything is on and allowed. Yet I still receive no notifications. I've turned on the badge, red Dot on the app icon type notifications, I don't get those.
This is very frustrating, as this is a brand new phone, I would like it to let me know when I get an email, a text message, a Hangouts chat etc.
Help Asus!
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Comments
Hi khill222,
Good day.
Please kindly try to update the system to WW-14.0400.1903.065 for a check.
(settings> system > system update)
If this problem still persists, please check as below steps:
(1.) settings> notifications> reset app preferences
(2.) Mobile manager > notifications> toggle on all apps to "Allow"
(3.) If you would like apps automatically start in background, I suggest you choose not optimized.
(4.) Gmail : settings> your account > notifications> Inbox notifications> > turn on " Notify for every message"
Thank you.
I have the same problem with my Zenfone 5Q, but on my Phone App. When I open app notification on Mobile Manager, the Phone App is turned on, but grayed out, as shown in attachment, and I can't change it. Any suggestion? Many thanks.
I have android ver. 9.
I have had the same issue since I bought the phone twice with the app wyze. I have already know that once you download an app & the app had notificatons you had to at least go to auto-start manager to get them to come through & enabled the app or say yes to that app. The way I managed to get it to work where you dont have to have the app open just so the notifications come is this.
1st I already had the apps notifications already enabled so check this 1st settings/ apps & notifications (if you dont see your app tap on see all apps)/ look for & tap on the app/ for notifications should already say on/ permissions should of already been given other wyse more reason not to work.
Then in the auto-start manager (if haven't already given this app the permissions its asking for give it to it)/ then either 1 of the 3 tabs of recently installed, downloaded, or preloaded, your app should be listed under, look for your app & enabled it. most of the apps are not going to be enabled here by default cause this program is ... well actually tap on the 3 dots on the top right had corner & then notice & it gives an explanation of what this app is for.
Once you have all of this already enabled or turned on & still nothing then try this
settings/ app & notifications/ scroll down or look for special app access/ look for notification access & if your app is listed enable it if its not already enabled. In my case it was not but like wear os for the smart watch was already enabled.