New update, New Error!

TheseMoodTheseMood Level 2
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: 16
Frequency of Occurrence: 9.0
Rooted: No
APP Name: zenfone 5 ZE620KL

These problems appeared after the new update? What should I do?


  • Last edited by Emilee_ASUS on 2019/3/26 10:01

    Hi yusufofficiall01,

    Good day.
    Could you kindly describe more about these problems in English with your screenshot?
    I would suggest you can post your screenshot in English next time.

    For the wallpaper reaches to the notification bar, we've consulted our tech team about this.

    Sorry for any inconvenience.
  • Hi yusufofficiall01,

    Good day.
    For the wallpaper reaches to the notification bar,
    After confirming with our tech team, the wallpaper is default system setup is 18.7: 9.
    I would suggest you turn on the " Hide notch" or cut off the wallpaper to a small size.

    Sorry for any inconvenience.
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