unable to update to 1809 with HDD caddy (2nd HDD)

edited September 2020 in VivoBook
System: Windows 10
Battery or AC: Battery
Description: Update to windows 1809 while Hdd caddy is attached it causes a boot loop
Model: X541
Frequency of Occurrence: Always
Reset OS: No

Hey there
I have removed the DVD and installed the hdd of my vivobook book there
So that I would have my Ssd and hdd
While whenever I wanted to update to the October update I was unable to do so
Even if I wanted to perform a clean install I won't be able to access the setup of windows unless I detach the hdd caddy
I have tried to install the windows 1809 while the hdd caddy was detached and I have successfully installed it
Then I have attached the hdd caddy and again I wasn't able to access the windows

Contacted windows support via c chat
They said contact your manufacturer
Maybe a boss update is needed
My boss is in version 308 (latest by the website)

Comments

  • Hello ilinter.989,
    Are you able to access Windows with out the HDD attached?
    If so, please access Windows without it first.
    After you successfully boot the laptop, attached the HDD,
    then backup HDD, then format it.
    If the problem persist, please let me know.

    Thank you for messaging us.
    Have a nice day.
  • blake_ASUS posted on 2019/3/15 06:20
    Hello ilinter.989,
    Are you able to access Windows with out the HDD attached?
    If so, please access Wi ...

    I have tried this scenario

    I have detached the 2nd HDD

    sucesfully booted to the windows setup
    installed version 1809
    turned off
    then attached the 2nd HDD
    boot loop

    yet i have tried another scenario
    i have moved all the data of the 2nd HDD to an external backup device
    wiped fully the HDD
    tried to access the setup no luck
  • Last edited by RAJU2529 on 2019/3/20 16:16

    try with windows 10 deployment method, it does not need setup.exe , that method needs , winre.wim , install.wim and windows pe bootable pendrive .
    i used same method installing different window 7 or 10 on different computers.

    i am using x542uq-dm153
    1. samsung ssd m.2 250gb
    2. seagate 2tb hdd (removed 1tb hdd and inserted 2tb hdd )
    3. toshiba 1tb hdd (removed dvd and inserted with hdd caddy)
  • RAJU2529 posted on 2019/3/15 14:45
    try with windows 10 deployment method, it does not need setup.exe , that method needs , winre.wi ...

    what i mean by setup is from the pen drive ( clean install) it gets me into boot loop
    any ways will try your way
  • RAJU2529 posted on 2019/3/15 14:45
    try with windows 10 deployment method, it does not need setup.exe , that method needs , winre.wi ...

    i think it exceeds my ability, I am not that professional
  • ilinter.989 posted on 2019/3/15 18:20
    what i mean by setup is from the pen drive ( clean install) it gets me into boot loop
    any ways wil ...

    bootable pendrive is having install.wim file in source folder . But you need another pendrive namely windows 10 PE .
    That method is risky, if you enter wrong commands to harddisk , then you may loose all your datas .
  • ilinter.989 posted on 2019/3/15 18:26
    i think it exceeds my ability, I am not that professional

    If i am near your place , i would solve this case.
    i suspect that HDD caddy case is fault , try with another caddy
  • RAJU2529 posted on 2019/3/16 10:58
    If i am near your place , i would solve this case.
    i suspect that HDD caddy case is fault , ...

    Well the caddy is functional
    Actually I have downgraded the windows to version 1507 and then upgraded to 1803
    Will see that it I would upgraded my ssd to a bigger capacity
  • blake_ASUS posted on 2019/3/15 06:20
    Hello ilinter.989,
    Are you able to access Windows with out the HDD attached?
    If so, please access Wi ...

    I think it is related to the bios
    used the HDD caddy with another PC - HP with UEFI it works
  • The problem still persistent even with the insider builds
This discussion has been closed.