When i transfer a files of microsoft word through otg from usb flash the files disappear after restarting the phone... I think the system update is the problem because before there was no problem before not updating... Kindly please fix or solve this problem and update and improve the system update, thank you


  • Hi johnsonrey.sumaylo,

    Could you tell me your firmware version, model of your OTG device or cable?
    Is the file type docx. ?
    Are you transferring the file from USB flash to your phone?

    Thank you :)
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