en Expand for more options.
Announcement Phone Community Laptop Community

System

johnsonrey.sumaylojohnsonrey.sumaylo
edited September 2020 in ZenFone 4 Series
When i transfer a files of microsoft word through otg from usb flash the files disappear after restarting the phone... I think the system update is the problem because before there was no problem before not updating... Kindly please fix or solve this problem and update and improve the system update, thank you

Comments

  • Y_ASUSY_ASUS mod
    Hi johnsonrey.sumaylo,

    Could you tell me your firmware version, model of your OTG device or cable?
    Is the file type docx. ?
    Are you transferring the file from USB flash to your phone?

    Thank you :)
This discussion has been closed.