zenfone 3 ze520kl - restarts often

edited September 2020 in Others
Model: ZE520KL
RAM: 4GB
Firmware/App Version: WW_15.0410.1807.75
Location: portugal
Frequency of Occurrence: constant
Rooted: No
App Name:
Description: Restarts when using chrome, and restarts when charging

Hi.

My zenfone 3 started restarting when using chrome and when charging, after I had to shut down the phone.

I restored factory settings for two times (using recovery mode) but didn´t solve the issue.

It also restarts in safe mode, wahen using the internet and also when recharging.

This phone went to warranty repair for two times, and last time a new board was installed.

Is there a way for me to check if a new board was indeed installed?

Is the rom corrupted?

For now I really need the phone, so should I try to reinstall android using an sd card?

Thanks.

Comments

  • SaktisSaktis Level 1
    Go and get a refund                      
  • Hi marcopacrgoncalves,

    Please check your PM for a message I have sent you. Thank you for your help :)
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