Zenfone 4 max ZC520KL bad Sound Recording on concerts

alexacaro14

ZF Model: ZC520KL
RAM: 1G
Firmware/APP Version: Oreo 8.1.0
Frequency of Occurrence: Always
Rooted: No
APP Name: Camera

I have recorded some video from some concerts on my ZenFone 4 max ZC520KL. The Videos sound pretty bad and cracking. This is an example how videos sounds: https://m.youtube.com/watch?reload=9&feature=youtu.be&v=WtnZNpExjFQ

ducdang513

I met it,too!!!. this issue had happend since i bought this phone

ServiceE_Asus

Hi All,

Good day.
Are your firmware version currently on the WW-15.2016.1901.506?
(settings> system > about phone > software information > build number)

If yes. Do this hiss and cracking sound perform if you film in a silence environment?
Thank you.

alexacaro14

Last edited by alexacaro14 on 2019/3/5 17:16

I will check that. Thanks for your help.

alexacaro14

Emilee_ASUS posted on 2019/3/5 04:51
Hi All,

Good day.

Hi, My build version is WW-15.2016.1901.506.
The hiss and cracking sound do not perform when I film in a silence environment. What should I do?
Thanks for your help

alexacaro14

Could you please help me 

cunmawarib

I have 2 phones, one ZC520KL and the ZC554KL. Both of them has a very bad sound quality when we record videos on enviroments that are loud noise. It's like it has a malfunctioning compressor system that compacts the sound and distort it completly.

ServiceE_Asus

H i Bro,

I would suggest you to update the system to WW-15.2016.1903.511.

Thank you.