Battery draining problem

ifthakher668ifthakher668 Level 1
edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 4G
Firmware/APP Version: Latest
Frequency of Occurrence: Always
Rooted: No
APP Name: Bettery

A lot of battery draining on after upgrading andorid 9. Asus plz fix this problem as soon as possible.

Comments

  • Hi ifthakher668

    Good day.
    Do you mean your phone battery consume soon when standby or in use?
    Are your firmware currently on the latest WW-v16.0611.1901.1?
    If yes. I would suggest you let the battery charge more than 30 minutes even the battery percentage shows 100 for a check.
    If this problem still exists, could you help me capture a log about this matter?

    Thank you
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