No LTE 4G

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB631KL
RAM: 4G
Firmware/APP Version: OPM1.WW_Phone-15.2016.1901.186-20190121
Frequency of Occurrence: 1.95GHz
Rooted: No
APP Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201903/01/153107bne99zx7nmzpdxxp.jpg

Fix it because it is utterly ridiculous and unacceptable for an issue such as this one to be dealing with considering it's 2019 and using 2G with consistent drop off's in connection and no internet /data (which I'm pissing my money away on).
Seriously missing the mark with issues such as this while your competitors (knock off China brands 😂) are leaving you in the dust.

Sincerely,
dissatisfied first time(and won't be another) Asus phone customer 👎🏼💩📱

Comments

  • Last edited by Selena_ASUS on 2019/3/4 15:38

    Hi R3B00T


    Good day
    Please help to confirm the problem again
    (1.) Power off your phone > re-put sim card > turn on the phone
    (2.) Please try to use other different sim card for a check.
    (3.) Please check it in safe mode. (https://www.asus.com/support/faq/1005163)
    (4.) Does this problem appear when you in other different location?

    Thank you:)
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