Asus Zenfone 5z is a waste of money. 3 annoying issues with this device

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: Android Pie
Frequency of Occurrence: Always
Rooted: No
APP Name:

Last edited by a.usenko.09fk on 2019/2/28 16:33

I bought this phone 2 months ago. Since that time there were 3 updates. And still... I have same problems as before.
1. Light detector is working REALLY BAD. Seems that on my phone it is too sensitive. I got tired of going my screen too bright or too dark when i do just 1 move while sitting in the room on the same spot.
2. Fingerprint. Is working BAD. On zenfone 3 it was working faster and better. It wasnt workin only if sensor was super dirty or my hands were super dirty. On zenfone 5z... Phone thinks my hands r super dirty even if i just cleaned them with soap and water. Annoying. Probably this sensor is also on 5z is too sensative, so each micro grain of sand detects as a super dirt.
3. Accelerometr. Is living it's own life. I tried to do something with it. I tryed to pass this detector test 50 times. And each time was a fail. Somehow i manages to finish it good, and everything was fine, but not for a long time.
Why do i need it to work properly? Im tired rotate all my pictures manualy. Accelerometr workin BAD and automatically rotates all my pictures just like it wants.

I have defective phone or this issues are just bugs of the system?!?!


  • Yes.. u r right.. I have registered complaints about auto brightness issue since I purchased this phone i.e.from sept 2018.. In my every post I include this issue but no action has been taken by asus.. Asus is not doing anything.. better to avoid buying asus phones
  • Biggest problem for me is that I can't play HD videos from prime
  • Hi a.usenko.09fk

    Good day.
    Are your firmware version currently on the latest WW-

    The brightness level will have a specific range that depends on the user's usual set-up conditions. This will automatically adjust the toggle brightness level to adapt the light of your environment.
    So the user can adjust the brightness level manually when you enable " Auto brightness".

    Does the fingerprint work well if clearing up the reader?
    I would also suggest you can remove the stored fingerprints and create a new one.

    Please kindly clear storage and cache and reinstall it for a check.

    Thank you.
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