Cracking sound

ZF Model:
RAM:
Firmware/APP Version:
Frequency of Occurrence:
Rooted:
APP Name:
Screenshot:
Why there was a cracking sound while playing ML and Youtube at 50% volume..pls help
RAM:
Firmware/APP Version:
Frequency of Occurrence:
Rooted:
APP Name:
Screenshot:
Why there was a cracking sound while playing ML and Youtube at 50% volume..pls help
0
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Comments
Good day
What's your phone’s firmware version (Settings > About > Software information > Build number)
We can't replicate the problem on test model.
Please provide any videos available that would show this matter.
Thank you for your feedback and have a nice day
Maybe on Firmware : WW_16.2017.1901.046
Me same too
I got the same problem but I have an update from local service center [today]
here's the thread here
firmware: OPM1.WW_Phone-15.2016.1901.186-20190121
Android version: 8.1.0
Thank you for your feedback
Did the crackling sound happen when you connect to wifi or use mobile internet?
Please help to confirm, I've passed the case over to our service team.
Thank you:)
Good day
A new firmware version WW-16.2017.1903.065 for ZB631KL has been released
We would advise you to update to the latest firmware. It could improve sound cracking.
Please check update in Settings > System > System updates,
If this problem still exists in this version, please let us know.
Thank you and have a nice day:)