Zenfone 5q dual camera option not show

edited September 2020 in ZenFone 5 Series
i have use 5q last one month fone is good but my dual cam option not show in camera app plz fix it

Comments

  • My Asus device camera not working 
  • My asus camera working but dual cam option not appeared 
  • Hi umairzarar,

    Good day,
    Are your firmware version currently on WW-14.0400.1901.062?
    If yes. I would suggest you clear data and cache on the camera app.
    (settings>apps> camera> storage > clear data and cache)

    If this problem still exists, for exclude caused by software, please kindly try to backup phone files and factory reset.
    Sorry for any inconvenience.
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