Audio wizard support

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: Latest
Frequency of Occurrence: Always
Rooted: No
APP Name:

Good day Asus kindly support razer earphones/headsets thanks


  • Hi neilantalan,

    Good day.
    Do you mean missing audio profile for razer brand in Audiowizard?
    Are your firmware version currently on the WW-16.0611.1901.1?
    (settings> system > about phone > software information> build number)

    Thank you.
  • Yes audio profile of razer brand.
    Im also updated to the latest firmware.
    Thank you :)
  • Please, make it available again even the Asus Strix Fusion 300 profile!
    It was available in Oreo under the STRIX brand, but now is missing in Pie.
  • Sennheiser momentum 2 in ear also could be nice.
  • Hi neilantalan,

    Good day.
    A new firmware has published recently, I would suggest you can update the system to the latest WW- v16.0615.1903.92 for a check. If this problem is still there, please kindly let me know.

    Thank you.
This discussion has been closed.