Shutter not triggering

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
RAM: 6G
Firmware/APP Version: 9
Frequency of Occurrence: Frequent
Rooted: No
APP Name: Camera

On first launch most times unable to take picture or video. Must close app and relaunch to operate camera.

Comments

  • Hi jeff.l.hite,

    Good day.
    Are your firmware version currently on the latest WW-90.10.138.181? Camera version 5.0.43.2?
    If yes. I would suggest you clear storage and cache of Camera for a check.
    (settings > apps & notifications > see all apps >Camera > storage & memory >clear storage & cache)

    Thank you.
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