Bring back VoWIFI for Hong Kong Network.

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: latest firmware
Frequency of Occurrence: 1.8
Rooted: No
APP Name:

Please bring back VoWIFI for Hong Kong Network.

I originally bought this phone because it offer this function on Hong Kong networks. Why did you guys disable it? I know for a fact that this function is still enabled on the Taiwanese networks.


  • Hi lmt607,

    Good day.
    Have you turned on the " WiFi- calling" in settings? (settings> connections>call> Wifi calling?
    If your firmware is currently on WW-v16.0611.1901.1, please kindly text me your serial number by PM.
    ( settings> system > about phone > status > serial number)

    Please also kindly tell me your SIM carrier. Thank you :)
  • when I first bought this phone in april 2018 vowifi works perfectly fine with Smartone (hk). the vowifi function does not appear after a June/July 2018 firmware upgrade.

    Currently I am using China Mobile (Hk) since december. Vowifi option still does not appear in both andriod oero and Android pie.

    For some odd reason you guys decided to remove the vowifi function for HK networks from the June/July 2018 firmwares and onwards.
  • Hi lmt607,

    Sorry for my late reply.
    Please kindly show me the error screenshot without Vowifi option.
    I've texted you by PM, please kindly check it out.

    Thank you.
This discussion has been closed.