Duplicated messages

elbertelbert Level 1
edited September 2020 in ZenFone Max Pro Series
ZF Model:
RAM:
Firmware/APP Version:
Frequency of Occurrence:
Rooted:
APP Name:
Screenshot:

Most of the time when i'm texting, the message is still sending but the recepient already got the message and it is duplicted.

Comments

  • Hi sarz21453

    Please kindly provide me your phone’s firmware version.
    Does it happen every app or specific app?
    Do you mean the recepient get the mesasage two times?
    Please help to confirm, thank you:)
  • ZenFone Max Bug Report
    ZF Model: --ZB631KL
    RAM: --6GB
    Firmware/APP Version: -- 3.6.046 "even the up to date version"
    Frequency of Occurrence: --"when the signal is 4G" most of the time.
    Rooted: --NO
    APP Name: --messages
    Screenshot: --
  • Selena_ASUS posted on 2019/2/12 10:50
    Hi sarz21453

    Please kindly provide me your phone’s firmware version.

    Hello.. yes, not only two but sometimes even more. Can you help fix this kind of bug? Actually we have two ZB631KL. One from my father.. and we have the same issues about that duplicated messages...
  • Selena_ASUS posted on 2019/2/12 10:50
    Hi sarz21453

    Please kindly provide me your phone’s firmware version.

    I disabled the stock app "messges" and installed another. But its the same.. the recepient get two the same message sometimes, when my signal is 4G..
  • this happen to my friend several days ago.. he contact the network provider to solve it and now never happen again..
  • Topan_Aja posted on 2019/2/28 13:26
    this happen to my friend several days ago.. he contact the network provider to solve it and now neve ...

    Thank you for the tip. I will try it.
  • topantopan Level 2
    youre wellcome :) please tell us if it works
This discussion has been closed.