(HELP)PUBG MOBILE LOADING SCREEN FORCE CLOSE

zodiacsgame

ZF Model:
RAM:
Firmware/APP Version:
Frequency of Occurrence:
Rooted:
APP Name:
Screenshot:

Any one experienced this? My PUBG MOBILE keeps on crashing when I'm in the loading screen but when I used guest account I can proceed to the lobby(my account is linked in Facebook)
I tried all the menthod from Clear Cache,Clear Data,Force Stop, Uninstall Reinstall, and even Factory Data Reset but it's still not working
Look like I'm just the one encountering this.

PLEASE I NEED HELP

bhanumittal99

ये कायनात आपको आपका समय बर्बाद करने से रोकना चाह रही है, इसलिए गेम स्टार्ट नहीं हो रहा है!!! 

Y_ASUS

Last edited by Jei_ASUS on 2019/2/1 15:35

Hi zodiacsgame,

Please show me your PUBG version.
Please kindly show me a short video of this problem for us to make sure.
Is this happening every time when you log in with Facebook?
Thank you

Y_ASUS

bhanumittal99 posted on 2019/1/31 21:09
ये कायनात आपको आपका समय बर्बाद करने से रोकना चाह रही है, ...

Hi bhanumittal99,

To avoid any possible misunderstanding, we would suggest you describe your situation in English.

Thank you

abishekbenson123

Even I am experiencing the same problem . Is there any fix ?

Y_ASUS

abishekbenson123 posted on 2019/2/14 09:12
Even I am experiencing the same problem . Is there any fix ?

Hi abishekbenson123,

Please try reinstalling PUBG.
If the problem still appears, please tell me your firmware version and PUBG version.
Is your situation also only able to load in the game in guest mode?
Please kindly show me a short video of this problem for us to make sure.
Please upload the video to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us.

Thank you