Bad front camera display

stef4n70

ZF Model: ZB631KL
RAM: 4G
Firmware/APP Version: 15.2016.1901.186
Frequency of Occurrence: Always
Rooted: No
APP Name: Camera

After update the front camera display looks pixelated

ServiceH_ASUS

Hi stef4n70

Good day
Can you help me confirm your camera's version ?
Please kindly try to clear data and cache
(settings > apps & notifications > app info> camera > storage & memory >clear data and cache.
If this problem still persists, please provide any original photos available that would show this matter.
Thank you for your feedback and have a nice day

stef4n70

Last edited by stef4n70 on 2019/2/10 11:17

Attachment not found.

Selena_ASUS posted on 2019/2/1 13:35
Hi stef4n70

Good day

Camera version ; 2.0.002 (3225-00)