Two finger scroll does not stop after reaching the top or bottom

edited September 2020 in VivoBook
System: Windows 10
Battery or AC: AC
Description: Two finger scroll does not stop after reaching the top or bottom
Model: S410UN
Frequency of Occurrence: Always
Reset OS: Yes

Last edited by cselko on 2019/1/29 15:32

Whenever I scroll to the top or the bottom of a page (e.g. pdf viewer), and after releasing the touchpad I hit the ctrl key, it starts zooming in or out (until it reaches max/min size).

Note that this is not the normal behavior, when ctrl+scroll is zooming in/out. The problem is that the scroll is released, and even after a few seconds if I hit ctrl it starts zooming (so there is no parallel ctrl key and scrolling!). This is very annoying as it zooms in/out a page to max or min size during normal use (e.g. I scroll to the top and then I want to switch tabs with ctrl+TAB, and as I hit ctrl it is zooming out to 1% of size)...

Comments

  • Hello cselko,
    Which version of touchpad driver are you using?
    Please help to check if you have the latest one.
    https://www.asus.com/Laptops/ASUS-VivoBook-S14-S410UN/HelpDesk_Download/
    Thank you very much.
  • Touchpad_ASUS_Win10_64_VER110025.zip
  • Try this version 12.0.0.18 ,
  • RAJU2529 posted on 2019/4/12 07:13
    Try this version 12.0.0.18 ,

    Version V11.0.0.25, the one installed on my computer is the latest on the ASUS VivoBook S14 S410UN website, there is no version 12.x.x.x.
  • cselko posted on 2019/4/24 23:26
    Version V11.0.0.25, the one installed on my computer is the latest on the ASUS VivoBook S14 S410UN ...

    Sorry , I have downloaded from ASUS official website with different model .
    Do you know my laptop is model is X542UQ.
    Two days before I installed , I upgraded to 12.0.0.20.
    My Asus precision touchpad is awesome. it obeys my order.
    According to my model , latest version 11.0.0.22 is available on official website
  • RAJU2529 posted on 2019/4/24 19:18
    Sorry , I have downloaded from ASUS official website with different model .
    Do you know my lap ...

    Please name any official source where I can download the new version from.
  • blake_ASUS posted on 2019/3/11 07:08
    Hello cselko,
    Which version of touchpad driver are you using?
    Please help to check if you have the l ...

    I can confirm again that I am using the latest available driver.
  • cselko posted on 2019/5/21 12:02
    I can confirm again that I am using the latest available driver.

    you can try this version 12.0.0.20 from unofficial website without malware.
    https://www.drvhub.net/devices/input-devices/asus/precision-touchpad
  • I am using 12.0.0.20 , you can try it. Only .inf file is provided. It does not have setup.exe file
This discussion has been closed.