On power up only voice input no keypad input possible
Model: ZE551ML
RAM: 4G
Firmware/APP Version: V6.0
Frequency of Occurrence: everytime
Rooted: No
APP Name: keyboard
Gentlemen:
Not sure what happened but I somehow lost the ability to enter my password via keyboard input - when I reboot.
There is nothing I can do. Rebooted in Safe Mode - but it still requests password. There is an option to enter using voice but that does not work either..
Stuck and don't know what options I have.
I also went into Google Play Store but the phone is not showing up in the list of devices.
Any suggestions?
Thanks
RAM: 4G
Firmware/APP Version: V6.0
Frequency of Occurrence: everytime
Rooted: No
APP Name: keyboard
Gentlemen:
Not sure what happened but I somehow lost the ability to enter my password via keyboard input - when I reboot.
There is nothing I can do. Rebooted in Safe Mode - but it still requests password. There is an option to enter using voice but that does not work either..
Stuck and don't know what options I have.
I also went into Google Play Store but the phone is not showing up in the list of devices.
Any suggestions?
Thanks
Comments
Good day
What's your phone’s firmware version (Settings > About > Software information > Build number)
Hi, please go to Settings> Apps> All> ZenUI Keyboard. Clear the App data and cache.
If the issue still exists, kindly provide your ZenUI Keyboard version.
Thank you