On power up only voice input no keypad input possible
Model: ZE551ML
RAM: 4G
Firmware/APP Version: V6.0
Frequency of Occurrence: everytime
Rooted: No
APP Name: keyboard
Gentlemen:
Not sure what happened but I somehow lost the ability to enter my password via keyboard input - when I reboot.
There is nothing I can do. Rebooted in Safe Mode - but it still requests password. There is an option to enter using voice but that does not work either..
Stuck and don't know what options I have.
I also went into Google Play Store but the phone is not showing up in the list of devices.
Any suggestions?
Thanks
RAM: 4G
Firmware/APP Version: V6.0
Frequency of Occurrence: everytime
Rooted: No
APP Name: keyboard
Gentlemen:
Not sure what happened but I somehow lost the ability to enter my password via keyboard input - when I reboot.
There is nothing I can do. Rebooted in Safe Mode - but it still requests password. There is an option to enter using voice but that does not work either..
Stuck and don't know what options I have.
I also went into Google Play Store but the phone is not showing up in the list of devices.
Any suggestions?
Thanks
This discussion has been closed.
Comments
Good day
What's your phone’s firmware version (Settings > About > Software information > Build number)
Hi, please go to Settings> Apps> All> ZenUI Keyboard. Clear the App data and cache.
If the issue still exists, kindly provide your ZenUI Keyboard version.
Thank you